Partial List of Training Courses:
Career Development
- Active Listening
- Advanced Writing Skills
- Building Your Self Esteem and Assertiveness Skills
- Business Etiquette – Gaining That Extra Edge
- Business Writing That Works
- Communication Strategies
- Conducting Accurate Internet Research
- Conflict Resolution – Dealing With Difficult People
- Conquering Your Fear of Speaking in Public
- Creating a Dynamite Job Portfolio
- Creative Thinking and Innovation
- Critical Thinking
- Customer Service Training – Critical Elements of Customer Service
- Developing Your Executive Presence
- Emotional Intelligence (One Day)
- Getting Stuff Done – Personal Development Boot Camp
- Getting Your Job Search Started
- Goal Setting
- Influence and Persuasion
- Introduction to Neuro Linguistic Programming
- Managing Pressure and Maintaining Balance
- Mastering the Interview
- NLP Tools for Real Life
- Networking for Success
- Personal Brand: Maximizing Personal Impact
- Public Speaking – Presentation Survival School
- Public Speaking – Speaking Under Pressure
- Research Skills
- Self-Leadership
- Skills for the Administrative Assistant
- The Minute Taker’s Workshop
- Time Management – Get Organized for Peak Performance
- Working Smarter – Using Technology to your Advantage
- Writing Reports and Proposals
Human Resources
- 32 Hour New EEO Counselor Certification
- 32 Hour New EEO Investigator Certification
- Accounting Skills for New Supervisors
- Anger Management – Understanding Anger
- Appreciative Inquiry
- Building Better Teams
- Business Succession Planning – Developing and Maintaining a Succession Plan
- Change Management – Change and How to Deal With It
- Conducting Effective Performance Reviews
- Conflict Resolution – Getting Along In The Workplace
- Creating a Top-Notch Talent Management Program
- Customer Service Training – Managing Customer Service
- Employee Dispute Resolution – Mediation through Peer Review
- Generation Gap – Closing the Generation Gap in the Workplace
- Hiring for Success – Behavioral Interviewing Techniques
- Onboarding – The Essential Rules for a Successful Onboarding Program
- Orientation Handbook – Getting Employees Off to a Good Start
- Performance Management – Managing Employee Performance
- Problem Solving & Decision Making
- Public Relations Boot Camp
- Stress Management
- Workplace Investigations Training
Internet Marketing
- Basic Internet Marketing
- Building a Brand on Social Media
- Creating a Google AdWords Campaign
- Introduction to E-Mail Marketing
- Marketing with Social Media
- Writing for the Web
Sales and Marketing
- Body Language: Reading Body Language as a Sales Tool
- Branding: Creating and Managing Your Corporate Brand
- Building Relationships for Success in Sales
- CRM – An Introduction to Customer Relationship Management
- Call Center Training – Sales and Customer Service Training for Call Center Agents
- Dynamite Sales Presentations
- Overcoming Objections to Nail the Sale
- Prospecting for Leads like a Pro
- Selling Smarter
- Telemarketing – Using the Telephone as a Sales Tool
Small Business Training for Entrepreneurs
- Basic Business Management – Boot Camp for Business Owners
- Building a Consulting Business
- Building a Online Business
- Communications for Small Business Owners
- E-Commerce Management
- Entrepreneurship 101
- Global Business Strategies
- Intrapreneurship
- Kickstarting Your Business with Crowdsourcing
- Marketing for Small Businesses
- Writing a Business Plan
Supervisors and Managers
- Advanced Project Management
- Budgets and Managing Money
- Business Leadership – Becoming Management Material
- Coaching and Mentoring
- Conference and Event Management
- Conversational Leadership
- Delegation – The Art Of Delegating Effectively
- Effective Planning and Scheduling
- Giving Effective Feedback
- Human Resources Training – HR for the Non-HR Manager
- Intermediate Project Management
- Inventory Management – The Nuts and Bolts
- Leadership Skills for Supervisors – Communication, Coaching, and Conflict
- Logistics and Supply Chain Management
- Managing Across Cultures
- Managing Difficult Conversations
- Managing the Virtual Workplace
- Marketing and Sales
- Meeting Management – The Art of Making Meetings Work
- Motivation Training – Motivating Your Workforce
- Negotiating for Results
- Project Management Fundamentals
- Project Management Training – Understanding Project Management
- Risk Management
- Team Building – Developing High Performance Teams
- The ABCs of Supervising Others
- The Professional Supervisor
- Tough Topics: Talking to Employees about Personal Hygiene
Train The Trainer
- Developing Your Training Program
- Developing a Training Needs Analysis
- Facilitation Skills
- Making Training Stick
- Measuring Training Results
- Survival Skills for the New Trainer
- The Practical Trainer
- Training with Visual Storytelling
- Using Activities to Make Training Fun
Workplace Essentials
- Balanced Scorecard Basics
- Bullying in the Workplace
- Business Ethics for the Office
- Business Process Management
- Continuous Improvement with Lean
- Crisis Management
- Disability Awareness – Working with People with Disabilities
- Diversity Training – Celebrating Diversity in the Workplace
- Employee Accountability
- Encouraging Sustainability and Social Responsibility in Business
- High Reliability Organizations
- Knowledge Management
- Lean Process Improvement
- Process Improvement with Gap Analysis
- Purchasing and Procurement Basics
- Safety in the Workplace
- Strategic Planning
- Workplace Ergonomics: Injury Prevention Through Ergonomics
- Workplace Harassment – What It is and What to Do About It
- Workplace Violence – How to Manage Anger and Violence in the Workplace
- Workplace Wellness