Partial List of Training Courses:

Career Development

• Active Listening
• Advanced Writing Skills
• Building Your Self Esteem and Assertiveness Skills
• Business Etiquette – Gaining That Extra Edge
• Business Writing That Works
• Communication Strategies
• Conducting Accurate Internet Research
• Conflict Resolution – Dealing With Difficult People
• Conquering Your Fear of Speaking in Public
• Creating a Dynamite Job Portfolio
• Creative Thinking and Innovation
• Critical Thinking
• Customer Service Training – Critical Elements of Customer Service
• Developing Your Executive Presence
• Emotional Intelligence (One Day)
• Getting Stuff Done – Personal Development Boot Camp
• Getting Your Job Search Started
• Goal Setting
• Influence and Persuasion
• Introduction to Neuro Linguistic Programming
• Managing Pressure and Maintaining Balance
• Mastering the Interview
• NLP Tools for Real Life
• Networking for Success
• Personal Brand: Maximizing Personal Impact
• Public Speaking – Presentation Survival School
• Public Speaking – Speaking Under Pressure
• Research Skills
• Self-Leadership
• Skills for the Administrative Assistant
• The Minute Taker’s Workshop
• Time Management – Get Organized for Peak Performance
• Working Smarter – Using Technology to your Advantage
• Writing Reports and Proposals

Human Resources

• 32 Hour New EEO Counselor Certification
• 32 Hour New EEO Investigator Certification
• Accounting Skills for New Supervisors
• Anger Management – Understanding Anger
• Appreciative Inquiry
• Building Better Teams
• Business Succession Planning – Developing and Maintaining a Succession Plan
• Change Management – Change and How to Deal With It
• Conducting Effective Performance Reviews
• Conflict Resolution – Getting Along In The Workplace
• Creating a Top-Notch Talent Management Program
• Customer Service Training – Managing Customer Service
• Employee Dispute Resolution – Mediation through Peer Review
• Generation Gap – Closing the Generation Gap in the Workplace
• Hiring for Success – Behavioral Interviewing Techniques
• Onboarding – The Essential Rules for a Successful Onboarding Program
• Orientation Handbook – Getting Employees Off to a Good Start
• Performance Management – Managing Employee Performance
• Problem Solving & Decision Making
• Public Relations Boot Camp
• Stress Management
• Workplace Investigations Training

Internet Marketing

• Basic Internet Marketing
• Building a Brand on Social Media
• Creating a Google AdWords Campaign
• Introduction to E-Mail Marketing
• Marketing with Social Media
• Writing for the Web

Sales and Marketing

• Body Language: Reading Body Language as a Sales Tool
• Branding: Creating and Managing Your Corporate Brand
• Building Relationships for Success in Sales
• CRM – An Introduction to Customer Relationship Management
• Call Center Training – Sales and Customer Service Training for Call Center Agents
• Dynamite Sales Presentations
• Overcoming Objections to Nail the Sale
• Prospecting for Leads like a Pro
• Selling Smarter
• Telemarketing – Using the Telephone as a Sales Tool

Small Business Training for Entrepreneurs

• Basic Business Management – Boot Camp for Business Owners
• Building a Consulting Business
• Building a Online Business
• Communications for Small Business Owners
• E-Commerce Management
• Entrepreneurship 101
• Global Business Strategies
• Intrapreneurship
• Kickstarting Your Business with Crowdsourcing
• Marketing for Small Businesses
• Writing a Business Plan

Supervisors and Managers

• Advanced Project Management
• Budgets and Managing Money
• Business Leadership – Becoming Management Material
• Coaching and Mentoring
• Conference and Event Management
• Conversational Leadership
• Delegation – The Art Of Delegating Effectively
• Effective Planning and Scheduling
• Giving Effective Feedback
• Human Resources Training – HR for the Non-HR Manager
• Intermediate Project Management
• Inventory Management – The Nuts and Bolts
• Leadership Skills for Supervisors – Communication, Coaching, and Conflict
• Logistics and Supply Chain Management
• Managing Across Cultures
• Managing Difficult Conversations
• Managing the Virtual Workplace
• Marketing and Sales
• Meeting Management – The Art of Making Meetings Work
• Motivation Training – Motivating Your Workforce
• Negotiating for Results
• Project Management Fundamentals
• Project Management Training – Understanding Project Management
• Risk Management
• Team Building – Developing High Performance Teams
• The ABCs of Supervising Others
• The Professional Supervisor
• Tough Topics: Talking to Employees about Personal Hygiene

Train The Trainer

• Developing Your Training Program
• Developing a Training Needs Analysis
• Facilitation Skills
• Making Training Stick
• Measuring Training Results
• Survival Skills for the New Trainer
• The Practical Trainer
• Training with Visual Storytelling
• Using Activities to Make Training Fun

Workplace Essentials

• Balanced Scorecard Basics
• Bullying in the Workplace
• Business Ethics for the Office
• Business Process Management
• Continuous Improvement with Lean
• Crisis Management
• Disability Awareness – Working with People with Disabilities
• Diversity Training – Celebrating Diversity in the Workplace
• Employee Accountability
• Encouraging Sustainability and Social Responsibility in Business
• High Reliability Organizations
• Knowledge Management
• Lean Process Improvement
• Process Improvement with Gap Analysis
• Purchasing and Procurement Basics
• Safety in the Workplace
• Strategic Planning
• Workplace Ergonomics: Injury Prevention Through Ergonomics
• Workplace Harassment – What It is and What to Do About It
• Workplace Violence – How to Manage Anger and Violence in the Workplace
• Workplace Wellness